Privacy Notice

This Privacy Notice explains what personal information we may collect, why we use it, where it may come from, who it may be shared with, how long it may be retained and the rights individuals have in relation to their information.

Who we are

Bridge to Justice Limited is an independent specialist investigations company providing investigative case analysis, documentary and financial evidence review, chronologies, evidential analysis and structured reporting.

Bridge to Justice Limited is not a law firm.

We do not act as Manx Advocates, provide legal representation or conduct litigation on behalf of clients.

For the purposes of Isle of Man data protection legislation, including the Data Protection Act 2018, the Data Protection (Application of GDPR) Order 2018 and the GDPR and LED Implementing Regulations 2018 (together, “data protection law”), Bridge to Justice Limited will normally act as the data controller for personal information processed in connection with its work.

Bridge to Justice Limited is registered with the Isle of Man Information Commissioner.

Bridge to Justice Limited
P.O. Box 1
Portland House
Station Road
Ballasalla
Isle of Man
IM99 6AB

Email: [email protected]
Telephone: +44 (0) 1624 822816
Registered number: 022940V

Privacy and data protection enquiries should be sent to [email protected].

Our role

Bridge to Justice Limited provides independent specialist investigation, evidential analysis and case review services.

Our work may include:

reviewing documents, records and other evidence
reconstructing chronologies
identifying evidential gaps, inconsistencies and recurring patterns
examining the relationship between apparently separate events
preparing structured reports, matrices and correspondence
assisting individuals and families to organise and understand complex factual material
making enquiries with organisations or public bodies where appropriately authorised
identifying matters which may require consideration by an appropriately qualified professional.

Our work may involve consideration of legislation, legal processes, court documents, professional duties or regulatory requirements where these form part of the factual or evidential context of a matter.

Any such consideration is undertaken for investigative and analytical purposes.

It does not constitute legal advice and is not a substitute for independent advice from an appropriately qualified legal professional.

Where a matter requires legal advice, representation before a court or tribunal, advice upon legal rights or remedies or another service requiring an appropriately qualified legal professional, clients may be advised to obtain independent legal advice.

Responsibility for decisions concerning legal proceedings, legal strategy and the obtaining of legal advice remains with the client and their appointed legal representative.

The information we may process

The information processed will depend upon the nature of the matter.

It may include:

names and contact details
dates of birth and identifying information
family and relationship information
correspondence and communications
witness accounts and statements
photographs, recordings and digital communications
financial and employment information
information contained within police, court, safeguarding, healthcare, social care or other professional records
information concerning complaints, investigations, regulatory matters or legal proceedings
documentary, digital or other evidence relevant to an investigation or review.

Because of the nature of our work, some matters may involve particularly sensitive information, including information concerning:

physical or mental health
disability or neurodivergence
medication or medical treatment
domestic abuse, coercive or controlling behaviour and safeguarding concerns
allegations, investigations, convictions or other criminal offence information
sexual matters or sexual offences
children or vulnerable adults
racial or ethnic origin, religious or philosophical beliefs or other special category information protected by data protection law.

We seek to process only information reasonably relevant to the matter being considered.

Where information comes from

Information may be provided directly by the individual concerned.

Relevant information may also be obtained or received from sources including:

family members and other individuals
witnesses
solicitors and other professional advisers
healthcare or care providers
police and other public authorities
safeguarding organisations
employers
courts and tribunals
regulators
experts and other professionals
publicly available sources
documents, recordings and digital evidence provided for investigation or analysis.

Where information is obtained from another source, it will be handled in accordance with applicable confidentiality and data protection requirements.

Why we use personal information

Personal information may be processed in order to:

assess enquiries and determine whether Bridge to Justice Limited can assist
undertake independent investigation, case analysis and evidential review
examine documentation and other evidence
prepare chronologies, matrices, reports and correspondence
identify patterns, inconsistencies, evidential gaps and reasonable lines of enquiry
communicate with clients and authorised representatives
correspond with public authorities, professionals or other organisations where authorised or otherwise lawfully permitted
manage the administration of an engagement
maintain appropriate business and financial records
respond to complaints, regulatory enquiries or legal requirements
establish, exercise or defend legal claims where appropriate
protect individuals where a serious safeguarding concern arises
protect the legitimate interests and legal rights of Bridge to Justice Limited
undertake appropriate professional research, training, policy development and public-interest work.

Personal information will not knowingly be used for an incompatible purpose without considering whether a further lawful basis or additional notification is required.

Our lawful basis for processing

The lawful basis relied upon will depend upon the circumstances and the information involved.

For ordinary personal information this may include processing which is necessary:

to perform a contract or take steps requested before entering into a contract
to comply with a legal obligation
for the legitimate interests of Bridge to Justice Limited or another person, provided those interests are not overridden by the rights and freedoms of the individual
to protect vital interests in exceptional circumstances
where valid consent has been provided and consent is the appropriate basis.

Our legitimate interests may include carrying out properly instructed investigative work, maintaining appropriate case and business records, establishing the provenance and integrity of evidence, protecting our legal position and maintaining the security and integrity of our services.

Sensitive and special category information

Where special category information is processed, an additional lawful condition will be identified where required.

Depending upon the circumstances, this may include:

explicit consent
establishing, exercising or defending legal claims
protecting the vital interests of an individual where the relevant legal requirements apply
substantial public-interest grounds recognised by applicable law
another condition permitted by data protection legislation.

We do not rely upon consent merely because somebody has voluntarily supplied information where another lawful basis is more appropriate.

Where processing genuinely relies upon consent, consent may be withdrawn. Withdrawal does not affect processing which was lawful before consent was withdrawn.

Criminal offence information

Some investigations may involve allegations, police records, criminal proceedings, convictions or other information relating to criminal offences.

Such information will only be processed where there is an appropriate lawful basis and condition permitting its processing and where it is relevant and proportionate to the work undertaken.

The appearance of an allegation within a document or record does not mean that Bridge to Justice Limited treats that allegation as established fact.

Our investigative work seeks, wherever reasonably possible, to distinguish between allegation, recollection, evidence, professional opinion, inference and established fact.

Information concerning other people

Evidence supplied to Bridge to Justice Limited frequently contains information relating to individuals who are not our client.

The fact that information has been provided to us does not mean that we accept it as accurate or that it may automatically be disclosed to others.

Third-party information will be considered according to its relevance, evidential value and applicable confidentiality and data protection requirements.

Where appropriate, information may be redacted, restricted or anonymised before disclosure.

Sharing personal information

Bridge to Justice Limited does not sell personal information.

Where necessary, relevant information may be shared lawfully and proportionately with:

the person who instructed us
individuals specifically authorised by that person
solicitors, barristers or other professional advisers
police or other public authorities
healthcare, social care or safeguarding organisations
courts and tribunals
regulators
appropriately instructed experts or specialist service providers
professional advisers where reasonably necessary for legal, regulatory, risk-management or legitimate business purposes
technology or administrative service providers supporting our business.

Information will normally be limited to what is reasonably necessary for the purpose concerned.

There may also be circumstances in which disclosure is necessary to comply with law, respond to a lawful request from a competent authority, establish or defend legal rights or address a serious safeguarding or risk-of-harm concern.

Safeguarding

Bridge to Justice Limited regularly works with information concerning vulnerable people.

Confidentiality is important, but it is not always absolute.

Where information gives rise to a serious concern about the safety of a child, vulnerable adult or another person, information may be shared with an appropriate authority where there is a lawful basis to do so.

Any such decision will be considered according to the circumstances and the nature of the risk identified.

Children and vulnerable people

Additional care will be taken when processing information relating to children or vulnerable adults.

We will seek to process such information proportionately and only where relevant to the matter being considered.

Safety, dignity, privacy, vulnerability and the possible consequences of disclosure will be considered when decisions are made about the use or sharing of such information.

Research, training and policy development

Bridge to Justice Limited undertakes professional research, training, educational, public-interest and policy work relating to subjects including safeguarding, coercive control, financial abuse, professional enabling, systemic failure and the investigation of vulnerable people.

Bridge to Justice Limited may draw upon themes and learning arising from its investigative work for these purposes.

Wherever practicable, such material will be anonymised so that individuals cannot reasonably be identified.

Identifiable case material will only be used where there is an appropriate lawful basis and any necessary permissions have been obtained.

The purpose of this work is to identify wider patterns, improve professional understanding and contribute to the prevention and investigation of harm. It is not to publicise private client information.

Confidentiality

Information provided to Bridge to Justice Limited is treated as confidential subject to applicable legal, safeguarding and regulatory requirements.

Access to sensitive case material is limited according to operational need.

Confidentiality does not prevent disclosure where:

the individual has authorised disclosure
disclosure is necessary for the work instructed
disclosure is required by law or a competent authority
a lawful safeguarding reason exists
disclosure is reasonably necessary to establish, exercise or defend legal rights.

How long we keep information

Personal information will be retained for as long as reasonably necessary for the purpose for which it was collected and for any legitimate legal, regulatory, evidential or business requirement arising afterwards.

The appropriate retention period may depend upon:

the nature and complexity of the matter
whether an investigation, complaint or legal process remains ongoing
safeguarding considerations
applicable limitation periods
potential legal claims
regulatory requirements
the evidential significance of the material.

Information which is no longer reasonably required will be securely deleted, destroyed or anonymised where appropriate.

A request for deletion does not necessarily require the destruction of information which Bridge to Justice Limited has a lawful reason to retain.

Security

Bridge to Justice Limited takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, loss, destruction or alteration.

These measures include appropriate controls over access to sensitive case material and reasonable care when transmitting confidential information electronically.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Where a personal data breach occurs, it will be assessed and dealt with in accordance with data protection law.

Electronic communications

Email and other electronic communications carry inherent risks, including interception, misdirection, delay, corruption or unauthorised access.

Bridge to Justice Limited takes reasonable steps when sending sensitive information but cannot guarantee the security of information while it is being transmitted through systems outside our control.

Individuals who do not wish to communicate electronically should contact us so that an alternative method can be considered where reasonably practicable.

International processing and transfers

Some technology or service providers used in the operation of our business may process or store information outside the Isle of Man.

Where personal information is transferred internationally, appropriate consideration will be given to the legal mechanism and safeguards required under data protection law.

This website

We do not set cookies on this website, and we do not use visitor analytics or advertising tracking. The website does not load content from other websites.

The website is hosted and delivered by Cloudflare, which also protects it against attack and misuse. To do this, Cloudflare processes limited technical information about each visit, such as the IP address, browser and device type, the page requested and the time of the request. This information is used for website delivery and security. We do not use it to identify visitors.

Where needed to distinguish people from automated traffic, Cloudflare may set a strictly necessary security cookie.

If you contact us by email or telephone, the information you provide is handled as described in this notice.

Your rights

Depending upon the circumstances and the lawful basis relied upon, individuals may have rights including:

the right to be informed about how personal information is used
the right to request access to personal information held about them
the right to request correction of inaccurate information
the right to request erasure in certain circumstances
the right to request restriction of processing in certain circumstances
the right to object to certain processing
the right to data portability where applicable
rights relating to certain forms of automated decision-making
the right to withdraw consent where processing relies upon consent.

These rights are not absolute.

For example, disclosure or deletion may be restricted where information concerns other individuals, confidential material, legal claims, safeguarding matters, regulatory obligations or another lawful reason for retaining or restricting information.

Requests relating to personal information should be sent to [email protected].

We may request sufficient information to verify the identity of the person making a request before disclosing personal information.

Valid requests will be responded to within the period required by data protection law.

Automated decision-making

Bridge to Justice Limited does not make decisions about individuals solely by automated means which produce legal or similarly significant effects.

Technology may assist with administration, organisation, research or analysis, but substantive investigative assessment and conclusions remain subject to human judgement.

Complaints about personal information

Anyone concerned about how Bridge to Justice Limited has handled their personal information is encouraged to contact us first so that the matter can be considered.

Email: [email protected]

Individuals also have the right to raise a concern with the Isle of Man Information Commissioner at inforights.im.

Changes to this Privacy Notice

This Privacy Notice may be reviewed and updated periodically to reflect changes in law, guidance, technology or the way Bridge to Justice Limited operates.

The current version will be published on the Bridge to Justice Limited website.

Last updated: October 2026