Introduction
This privacy policy explains what personal information Bridge the Gap Limited (“Bridge the Gap” or “we”) will collect from you and how we will use that personal information. We are committed to being transparent with you regarding our use of your personal information and we encourage you to contact us at the Data Protection Officer, Odin Fiduciaries Limited, PO Box 1, Portland House, Station Road, Ballasalla, Isle of Man, IM99 6AB if you have any questions.
We are registered with the Isle of Man Information Commissioner.
Contents of this privacy notice
- Who controls your personal data?
- What personal data will we obtain from you, and how and when will we request it?
- Why do we obtain your personal data?
- Who will we share your personal data with?
- How do we ensure the security of your personal data?
- Access to, and amending, your personal data
- Amendments to this policy
- Comments and questions
1. Who controls your data?
Bridge the Gap is the “data controller” as defined in the Data Protection Laws. This means that Bridge the Gap will obtain and process your personal data.
2. What personal data will we obtain from you, and how and when will we obtain it?
This will depend upon the nature of the services being provided but may include the following:
- Your full name;
- your date of birth;
- your contact details (email address and telephone number).
You must provide all of the above information if you wish us to engage us to provide services
3. Why do we obtain your personal information?
3.1 We will obtain and process your personal data in order to:
3.1.1 review potential cases
3.1.2 provide a documented report
3.1.3 provide support with regards to your case
4. What will we do with your personal data?
Disclosure to third parties
4.1 We will not disclose any personal information that you provide to us to third parties unless: (i) we have your consent; (ii) it is required or permitted by law, (iii) your agreement with us permits such disclosure; or (iv) it is in our legitimate interests to do so. This is explained more fully in clause 4.2 below.
4.2 In accordance with this Privacy Policy, our terms of business with you, where there are such terms in place, and data protection law, you understand and agree that we may disclose your personal information for the following purposes to the following third parties:
4.2.1 to any member of our group of companies, which means our subsidiaries, our ultimate holding company and its subsidiaries;
4.2.2 third party organisations that provide applications/functionality, data processing or IT services to us (e.g. providers of information technology, cloud based software as a service provider, identity management, website hosting and management, data analysis, data back-up, security and storage services);
4.2.3 third party organisations that otherwise assist us in providing goods, services or information;
4.2.4 to any law enforcement or revenue authorities (when requested by them to do so) and only to the extent necessary to adequately deal with the requests made;
4.2.5 to any payment collection agency that we may decide to use in order to recover monies you owe to us; or
4.3 We may also use your email address or your postal address to send you updates or news regarding the Company or the services we provide, but you can choose to stop receiving emails or post of this nature at any time by contacting the Data Protection Officer using the details in clause 6.2 below.
4.4 We do not sell or trade any of your personal information to third parties.
What happens if you agree to receive promotions from third parties
4.5 If you tell us (either when you register as a client with us or at any later time) that you are happy to receive information or promotions from selected third parties about goods and services which may be of interest to you, you consent to us sending your information to those third parties so that they may provide you with such offers or information. You may opt out of receiving such offers or you may change your preferences at any time by notifying the Data Protection Officer using the details in clause 6.2 below.
Transferring your personal data to other countries
4.6 In order to provide our services effectively, we may need to transfer data, including personal information, to other companies outside the Isle of Man or outside the European Economic Area (EEA).
4.7 If we determine that it is necessary to transfer personal data in accordance with clause 4.6, we will only make such a transfer if we are satisfied that the recipient companies offer an adequate level of protection for personal data.
4.8 You agree that we may transfer personal information we hold about you to any country (including countries outside the European Economic Area) in accordance with this Privacy Policy.
5. How do we ensure the security of your personal data?
5.1 We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
5.2 We have a framework of policies, procedures and training in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the data we hold secure.
5.3 When we share data with others we put contractual arrangements and security mechanisms in place to protect the data and to comply with our data protection, confidentiality and security standards.
6. Access to, and amending, your personal data
6.1 At any time, you can make a written request to us to have access to all the personal information that we hold about you.
6.2 You may inform us of any changes in your personal data and in accordance with our obligations to you by contacting us at the Data Protection Officer, Bridge the Gap Limited, PO Box 1, Portland House, Station Road, Ballasalla, Isle of Man, IM99 6AB. It is your responsibility to tell us when information that you have provided to us is out of date or needs to be amended, but we confirm that will update or delete your personal data accordingly.
6.3 We will aim to respond to any requests for access in accordance with applicable law.
6.4 We will aim to respond to any requests for information promptly and in any event within the legally required time limits.
7. Changes to this privacy policy
We recognise that transparency is an on-going responsibility so we will keep this privacy policy under regular review and post any updates to our website.
This privacy policy was last updated on 13 October 2025
8. Comments and questions
If you have any comments or questions, regarding this Privacy Policy, please contact the Data Protection Officer using the details in clause 6.2 above.